Check your current Account Level by clicking here when logged into your account.
Overview
BetWright is committed to ensuring a secure and fair betting environment for all its customers. One crucial aspect of maintaining this integrity is through the verification of customer accounts. This article explains why account verification is necessary and outlines the process to help you complete it smoothly.
How to Verify Your Account
To get started at BetWright you'll need to verify your account. Usually all you need to do is register an account and make sure the details you provide are accurate and up to date and our secure systems will automatically check and verify your identity.
In the event that we are unable to verify your account, you will be sent an automated verification URL by email where you can complete these checks by performing a digital check.
How to check or upgrade your Account Level
To check your account simply login to your BetWright account and click on the Account button where your current status will be displayed. If you want to check your Account Benefits or upgrade your Level simply click the "Account Level" menu item and follow the on screen instructions.
Account Levels and Benefits
| Account Level | Upgrade Criteria | Benefits / Status |
Unverified |
|
| |
Basic |
|
| |
Advanced |
| All Basic Benefits plus...
| |
Premier |
| All Advanced Benefits plus...
| |
Prestige |
| All Premier Benefits plus...
|
How the Verification Process Works
Path 1: Frictionless Approval
Register your account.
Your age is verified instantly through our secure system.
If successful, your account is verified as a Basic account.
Path 2: Enhanced Verification
Register your account.
If we are unable to automatically verify you, you will receive a verification email from our automated system.
Click the link in the email OR alternatively login and click on "Account > Upgrade to Basic"
Upload your proof of identity and complete a liveness check.
In most cases you will be automatically approved and verified as a Basic account. If not, the BetWright compliance team will review your submission and either manually approve you or contact you for some more information where required.
Advanced Account Upgrade
Existing Basic customers who have already verified are able to upgrade their accounts for enhanced benefits such as higher limits, free bets and free spins.
Once you are ready to upgrade simply follow these steps:
Click "Account > Upgrade to Advanced" when logged in to your BetWright account.
Verify your Mobile number via SMS
Upload your proof of identity and complete another liveness check
Upload a proof of address
In most cases our systems should automatically approve your submission and your account will be upgraded to Advanced automatically, otherwise our compliance team will manually review and contact you if any further information is required.
Premier Account Upgrade
Eligible Advanced customers may be invited to upgrade their accounts for enhanced benefits such as customised limits, and access to enhanced offers.
Once you are ready to upgrade simply follow these steps:
Complete a Source of Funds Questionnaire
Upload Proof of Funds
A member of the BetWright compliance team will review your account to approve your Premier account status.
Prestige Eligibility
Customers with Premier status may be invited to join the exclusive Prestige tier. This level is subject to additional reviews and is by invitation only.
Submitting Your Documents
All document submissions are handled through a secure digital platform, ensuring a smooth and hassle-free process.
Our system ensures a quick review, so you can continue enjoying the best of BetWright without unnecessary delays.
Why We Need to Verify Your Identity
Regulatory Compliance
As a UK-regulated bookmaker, BetWright operates under strict guidelines set forth by the UK Gambling Commission (UKGC). The UKGC mandates that all licensed operators must verify the identity of their customers. This is to ensure that all activities on our platform are conducted legally and responsibly.
Verification is vital for creating a secure environment that complies with legal and regulatory standards. By completing your verification, you’ll unlock higher limits, exclusive features, and personalized experiences.
Preventing Underage Gambling
One of the primary reasons for account verification is to prevent underage gambling. The legal gambling age in the UK is 18 years old. By verifying your identity, we can confirm that you meet this age requirement, thereby protecting minors from engaging in gambling activities.
Anti-Money Laundering (AML)
Account verification helps us comply with anti-money laundering (AML) regulations. Verifying customer identities allows us to detect and prevent fraudulent activities, such as money laundering and identity theft. This ensures that BetWright remains a safe platform for all users.
Promoting Responsible Gambling
Verification processes also play a role in promoting responsible gambling. By verifying your identity, we can better monitor your activities and provide support if any signs of problem gambling are detected. This helps us ensure that our services are used responsibly and ethically.
Troubleshooting and Support
Common Issues
If you encounter issues during the verification process, such as rejected documents or delays, ensure that:
Your documents are clear and legible.
Your proof of address is recent and displays your full name and address.
Your proof of identity is valid and not expired.
Customer Support
For any issues or questions regarding account verification, our customer support team is available 24/7 to assist you. You can reach us via live chat, email, or phone. Our goal is to make the verification process as seamless and straightforward as possible.