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Free Spins: General Eligibility and Terms
Free Spins: General Eligibility and Terms

More information on Free Spins eligibility criteria and terms for customers at BetWright.

Updated over a month ago

Free Spins Eligibility Criteria

To be eligible to receive and use Free Spins at BetWright, you must:

  • Be 18 years or older.

  • Be a resident of the United Kingdom.

  • Have a verified BetWright Advanced, Premier or Prestige Account that complies with our Terms and Conditions. For more information on Account Levels click here.

  • Not be subject to any restrictions or exclusions on bonuses or promotions.

General Terms and Conditions for Free Spins

Receiving Free Spins

  1. Qualifying Criteria: Free Spins are awarded after meeting the specific criteria outlined in the promotional offer.

  2. Expiry Period: Free Spins must be used within 7 days of being issued unless otherwise specified. Unused Free Spins will expire after this period.

  3. One Per Customer: Free Spin promotions are limited to one per household, email address, or IP address, unless explicitly stated otherwise.

Using Free Spins

  1. Eligible Games: Free Spins can only be used on the specified games detailed in the promotional terms.

  2. Winnings from Free Spins:

    • Any returns from Free Spins are credited to your withdrawable balance, excluding the value of the spins themselves.

    • Withdrawals of returns may require customers to provide identity verification documentation.

  3. Non-Transferable: Free Spins cannot be exchanged for cash, transferred to another account, or used for other promotions.


Restrictions

  1. Account Restrictions:

    • Customers restricted from bonuses or promotions are not eligible for Free Spins.

    • Customers who are self-excluded or have restrictions placed on their account during the promotional period are ineligible.

  2. Concurrent Promotions: Free Spins cannot be used in conjunction with any other promotions unless stated otherwise.

  3. Discretionary Rights:

    • BetWright reserves the right to withdraw the availability of Free Spins for individual customers at its sole discretion.

    • Promotions are subject to review, and Free Spins may be withheld, restricted, or canceled if abuse or misuse is detected.


Fair Use and Responsible Gambling

BetWright enforces a Fair Use Policy to ensure a secure and enjoyable gaming environment:

  • Fair Use Policy: Free Spins are intended for regular play and must not be used in patterns that exploit promotions, such as:

    • Abusing low-risk betting strategies.

    • Using multiple accounts or colluding with others to gain an unfair advantage.

  • Abuse Consequences: If promotional abuse is detected, BetWright may remove funds, suspend rewards, or close accounts in line with our internal risk policies.


Additional Information

  • If you have not received your Free Spins by the expected time, please contact our support team at [email protected].

  • All Free Spin promotions are subject to review, and terms may vary. Refer to the specific promotional offer for additional details.


Why These Terms Matter

These terms ensure a fair and transparent gaming experience for all BetWright customers. By adhering to these guidelines, we can continue to provide exciting Free Spin promotions in a responsible and secure environment.

If you have further questions or require assistance, our support team is always available via the chat icon or at [email protected].

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