Processing withdrawals when you have multiple payment methods linked to your account can sometimes lead to delays.
Each payment method must comply with the Net Deposits Rule, meaning you need to withdraw at least the total amount deposited to a specific method before withdrawing to another. This ensures compliance with security and regulatory standards.
Multiple Cards Withdrawal Process
Withdrawals involving multiple payment methods may take longer due to the Net Deposits Rule.
If you have multiple payment methods linked to your account, your withdrawal may be delayed due to the need to comply with the Net Deposits Rule. This rule requires that each payment method be balanced before withdrawals can be processed. This means you must withdraw at least the total amount deposited to each payment method before withdrawing to another.
Sometimes, even after successfully requesting a withdrawal, your funds may be held temporarily due to regulatory checks or compliance with the Net Deposits Rule. This ensures all transactions meet legal and security standards.
At BetWright, we follow a regulatory requirement known as the Net Deposits Rule. If you encounter an issue or delay when withdrawing funds and are using multiple cards on your account, this may be the reason.
What Are Net Deposits?
Net Deposits refer to the difference between the total amount you’ve deposited and withdrawn using a specific payment method (e.g. two separate debit cards). Here’s how they’re calculated:
Positive Net Deposits occur when your deposits exceed your withdrawals on a payment method.
Negative Net Deposits occur when your withdrawals exceed your deposits on a payment method.
Example: If you’ve deposited £150 and withdrawn £100 using a specific payment method, your Net Deposit total is £50 (positive).
How Does This Impact My Withdrawal?
The Net Deposits Rule requires that you withdraw funds back to each payment method at least the amount you deposited before withdrawing to another method. This ensures compliance with regulations designed to protect payment security and combat fraud.
If you’ve not balanced your Net Deposits, your withdrawals may be held if they are above the limit permitted to withdraw on the given payment method selected.
Example Scenario
You deposit £70 via a Visa Card and £50 via a Mastercard.
Your Net Deposits are:
Visa: £70 (positive)
Mastercard: £50 (positive)
After some betting activity you now have a withdrawable balance of £500 and want to withdraw £150 to Mastercard.
Before withdrawing to Mastercard, you must withdraw £70 back to your Visa card (balancing its Net Deposit to £0). Only then can you withdraw the remaining funds to Mastercard which will eventually end up negative.
Moving forwards in this example you will now only be able to withdraw to the Mastercard, unless further deposits are made on the Visa.
Why Don’t I See My Net Deposit Figures?
Currently, BetWright does not display Net Deposit figures within your account although we are working towards a solution for this.
If you’re unsure of the Net Deposit amounts for your payment methods, you can contact our Support Team via the Intercom chat widget.
What If a Payment Method Is No Longer in Use?
If you’re being prompted to withdraw to a card or account that you no longer use, here’s what to do:
If You Have a Replacement Card and New Expiry Date
If your card has expired and been replaced (same bank and number), you can update the details in your account.
Go to the Deposit section in your account
Enter the amount of £1 and click Pay Using Debit Card
select “Edit,” and update your card information.
If You No Longer Have Access to the same Card Number
Contact our Support Team and provide:
A photo of the card showing only the first six and last four digits.
A bank statement showing a BetWright transaction that matches one in your account.
Our team will verify the details and assist with removing the payment method.